BitLocker not working after Intune Fresh Start Reset
After resetting a computer using Fresh Start via Intune, you may encounter errors with BitLocker in Windows.
To resolve this issue, follow the instructions below. After doing this, enable BitLocker encryption and take a photo of the recovery key. Restart the computer, you will be prompted to reregister the computer with Microsoft. Intune should import this after the encryption is enabled.
- Press Windows + S on your keyboard, then type Windows Security and select the most relevant result.
- From the left panel, select the Device security option.
- Under the Security processor section, select Security processor details.
- Click on Security processor troubleshooting.
- Next, click on Clear TPM.
- Lastly tap on the Clear and restart button.
In certain cases, you may be asked to confirm your decision to clear the TPM by the UEFI. All you will have to do is press a button while the computer is restarting.